Orange Commercial Credit is celebrating its 40th anniversary in the factoring industry. Launched in 1979 with a singular mission to understand client challenges, solve problems and provide capital to contribute to client success, the firm has posted steady growth year after year. They have grown to offer invoice factoring to clients across all segments of the logistics and transportation industry including trucking, marine and rail. They have also expanded their industry specialization into the staffing, oilfield services, manufacturing, consumer electronics, and building maintenance sectors.
“Our exclusive focus has always been factoring,” said founder Tony Kinninger. “Our longevity demonstrates that professionalism, knowledge, understanding and responsiveness are what clients appreciate. That’s why we are now one of the top factoring companies in the United States.”
The firm began with a personal approach as Kinninger hit the pavement and met with trucking clients in area ports and warehouses to collect paperwork. In the early days, he would personally fund clients at their place of business. With intense dedication, OCC expanded into additional industries serving thousands of clients. As the firm grew, Kinninger opened factoring offices in San Bernardino, San Diego and Olympia, Washington.
In 2010, the three offices merged into one headquartered in Olympia, Washington. Since then, OCC has collectively experienced double digit growth and finished 2018 with their biggest year ever. As CEO, Kinninger is still very active in the company while Jarrett Pope remains the executive vice president and chief operations officer. In 2017, OCC moved into a new headquarters facility in Olympia, nearly doubling their size and positioning OCC for future growth.
One factor in their success is low turnover: the firm boasts an average employee tenure of over ten years. OCC’s operational success lies within employees’ extensive training and keen knowledge of the industries they serve, enabling more efficient service and faster funding. Forty years of experience in evaluating risk across multiple industries also gives OCC an unparalleled advantage in advising clients.
“Our longevity demonstrates that professionalism, knowledge, understanding and responsiveness are what clients appreciate. That’s why we are now one of the top factoring companies in the United States.”
In 2010, the three offices merged into one headquartered in Olympia, Washington. Since then, OCC has collectively experienced double digit growth and finished 2018 with their biggest year ever. As CEO, Kinninger is still very active in the company while Jarrett Pope remains the executive vice president and chief operations officer. In 2017, OCC moved into a new headquarters facility in Olympia, nearly doubling their size and positioning OCC for future growth.
Kinninger reports another key component to OCC’s success has been its continued respect for their clients, including understanding the stress they have on a daily basis to run their companies. This mutual respect has allowed very small companies to grow their sales to exceed a million dollars per month, due to both the hard work of the proprietor and the factor who shares in the risk.
“OCC is very proud of its track record to continually enable its clients to grow and be leaders in the U.S. business community,” Kinninger said. “We see our clients as champions of the small business community whose hard work enables them to live out the American dream.”
“Forty percent of OCC’s new business comes from existing client referrals, which is a huge testament to the superior quality of service clients receive”
At the same time, OCC also has an unusually long client track record – their current oldest client has been with the firm since 1998 and one of their largest clients began working with them in 1999. “Clients stay with us on average five years, while many have been with us more than ten. That’s very uncommon in an industry known for little loyalty beyond the highest advance rate. The industry average client tenure is 18 months. What’s more, 40 percent of OCC’s new business comes from existing client referrals, which is a huge testament to the superior quality of service clients receive,” Kinninger said.
OCC has been a leader in developing an advanced technology platform that enables most clients to receive funding daily. The firm has also been successful in spotting payment trends and positioning their factoring offering in the most competitive way possible while remaining true to their customer service mission.
Looking ahead, OCC has several new systems and technologies in development that will further enhance its ability to better serve clients. Their recently updated website is helping new and existing clients easily find and access their services in the new year. In 2019 they will implement DocuSign and offer an online application that will make setup and onboarding easier for new clients. The firm also plans to expand into new industries in the future and is hiring for new positions in Olympia.
The Olympia crew enjoyed a front row seat on Eclipse Day in 2017.